Tickets and experience programmes can be paid for at the counter (cash, card or bank QR) or online when booking.
School and business groups can request an electronic invoice. Please include the invoice details in the booking notes.
To cancel a booking or request a different visit date, contact the park team using the details on this website. For a payment already made, staff review and approve refund requests; cancelling a booking does not trigger an automatic refund. The team will confirm the outcome and how it will be handled after review.
Payment guide
How to pay for tickets and experience programmes.